Sarah Allen
Customer & Technology Operations
Sarah leads both the customer experience and the technology that powers it. She manages client facing functions – designing clear procedures, training team members, and ensuring fast and reliable customer communication. She leads our tech stack and roadmap (CRM, field apps, reporting, website), ensuring stable day-to-day systems while also leading change for improvements. Sarah provides strategic advisory across the company—surfacing bottlenecks, prioritizing tech investments, and turning field feedback into process changes that reduce callbacks and speed turnaround. She holds a an A.A.S. in IT Software Development and Bachelor’s of Science.